This post was originally published on CUinsight.com. “There cannot be a crisis next week. My schedule is already full.” ~Henry Kissinger The very definition of crisis means something unplanned. Crisis communication is the scary part of public relations and communications. It’s chaotic. You don’t know all the details. People might be scared. And others want … Continue reading 3 Concepts to Remember in a Crisis
Originally written for posting on the Kansas Credit Union Association website. Severe weather is upon us, and we have all heard the importance of having a personal severe weather kit with water, batteries, flashlight, important documents, medication… anything you need in case of a weather disaster. But what’s in your communications disaster kit? What do … Continue reading What’s in Your Communications Disaster Kit?
This first appeared on the Kansas Credit Union Association website. The post addresses credit unions specifically, but is good reference for any organization. On the heels of September’s National Preparedness Month, it’s a good time to visit crisis communication and how your credit union can prepare for a crisis. You never really know how your … Continue reading Crisis Communications